It's Never Too Late to Say Thank You!

It's never too late to say thank you!

"Thank you so much for helping me purchase my first condo! You have been so great and resourceful--I will definitely pass [your name] along!" ...... Kelly F.

Some days it's hard to keep motivated; some days things don't go smoothly. Working with buyers in today's strong sellers' market is challenging, to say the least. Often we write 2, 3, 4 or more good offers before one is accepted. But when our buyer is in contract, investigations are complete, contingencies removed and we hand over the keys - it's a sweet feeling.

There's no better feeling than knowing the buyer is happy and appreciative of the work involved.

Red roses

Imagine my surprise and pleasure when, about 2 months after escrow closed, to have these lovely roses show up at my office, with the note. It was all the sweeter that this happened well after she is settled into her home - I know we've done well.

So, if you ever think the time has past and it's too late to send a thank you note or a gift, think again.

It's never too late to say thank you!

--- Come for a visit; Stay for a lifetime!

Lottie Kendall, Realtor®

Today | Sotheby's International Realty

San Carlos, California, 94070

CA BRE#01215160; 650-465-4547

Lottie@LottieKendall.com;

www.LottieKendall.com

www.SFCondosForMe.com

 

 

Comment balloon 9 commentsLottie Kendall • August 29 2013 05:36PM

Comments

Lottie - You know you've done a great job when your clients are still thinking about you and cared enough to send a wonderful thank you note with beautiful flowers! Congratulations on a job well done!

Posted by Laura Allen, Lake Tahoe - Truckee Real Estate for Sale www.TahoeLauraLuxuryHomes.com, Tahoe Real Estate Agent Helping Buyers and Sellers (Coldwell Banker, Tahoe City, CA (530) 414-1260) almost 5 years ago

Hi Lottie~ Beautiful roses! I'll have to remember that...never too late to say thank you!

Posted by Donna Foerster, Metro Denver Real Estate Agent (HomeSmart Realty Group) almost 5 years ago

Thanks, Laura. The buyer and I had a good time working together, and it's nice that she still remembers that a few months later.

Donna, I'm sure we've all thought, 'oh, I should have written/called earlier, now it's too late.' I now have a new take on that!

Posted by Lottie Kendall, Serving San Francisco and the Silicon Valley (Today | Sotheby's International Realty) almost 5 years ago

That is very nice to receive a gift from your client Lottie. It encourages you to do a better job in serving your clients. Very happy that your clients appreciate the value that you bring to them.

Posted by Lanre-"THE REAL ESTATE FARMER" Folayan, I don't make promises.I deliver results.SOLD HOMES (Keller Williams Select Realtors-Buy a home in Washington DC. Sell a home in Washington DC) almost 5 years ago

Hi Lanre -- you're right, it's good reinforcement to do one's best. Best to you,

Posted by Lottie Kendall, Serving San Francisco and the Silicon Valley (Today | Sotheby's International Realty) almost 5 years ago

Lottie, you must be a fabulous agent. Congratulations on serving your buyers well. It was such a nice thing for them to do.

Posted by Tammie White, Broker, Franklin TN Homes for Sale (Franklin Homes Realty LLC) almost 5 years ago

Donna Foester's re-blog sent me to your original and I have to say, better late than never.  I'm sure that was a nice surprise and congrats!

Posted by Carla Muss-Jacobs, RETIRED (RETIRED / State License is Inactive) almost 5 years ago

Hi Tammie -- I was so pleased, not only with the beautiful flowers, but the note that came with them, and knowing my first-time buyer was happy with her choice.

Posted by Lottie Kendall, Serving San Francisco and the Silicon Valley (Today | Sotheby's International Realty) almost 5 years ago

Thank you, Carla. I was flattered that Donna chose to re-blog this. My take away: send the note, even if late (sometimes late is good.)

Posted by Lottie Kendall, Serving San Francisco and the Silicon Valley (Today | Sotheby's International Realty) almost 5 years ago

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