You all know Murphy's Law, right? (Anything that can go wrong, will go wrong.) It happened again today, the day after I put a keysafe on my new listing at 6 Riviera Circle, Redwood City 94065, the day before my first open house -- the lock on the front door quit working!
Yep--in the last 10 days it worked flawlessly--the gardener, the painter, the stager (3 times), the photographer, the person drawing up the floor plan and I (twice) all used the key with no problem. I was there yesterday afternoon.
Last night I put the listing on our multiple listing service; this morning an agent went to show the property--bam! Lock frozen; door wouldn't open.
I've written before about Dependable Lock and Hardware in San Carlos, CA. Once again Hagop, the owner, came to the rescue. I drove across town to talk with Hagop, who stopped what he was doing, drove over to 6 Riviera Circle opened the door, replaced worn and broken parts in two locks, and we're good.
Knowing just who to call in urgent situations is part of the job, and with Dependable Lock and Hardware on the team, the situation was an inconvenience, not a panic.