Murphy's Law at Work Again

You all know Murphy's Law, right? (Anything that can go wrong, will go wrong.) It happened again today, the day after I put a keysafe on my new listing at 6 Riviera Circle, Redwood City 94065, the day before my first open house -- the lock on the front door quit working!

Yep--in the last 10 days it worked flawlessly--the gardener, the painter, the stager (3 times), the photographer, the person drawing up the floor plan and I (twice) all used the key with no problem. I was there yesterday afternoon.

Last night I put the listing on our multiple listing service; this morning an agent went to show the property--bam! Lock frozen; door wouldn't open.

Dependable Lock & Hardware to the rescue

I've written before about Dependable Lock and Hardware in San Carlos, CA. Once again Hagop, the owner,  came to the rescue. I drove across town to talk with Hagop, who stopped what he was doing, drove over to 6 Riviera Circle opened the door, replaced worn and broken parts in two locks, and we're good.

Knowing just who to call in urgent situations is part of the job, and with Dependable Lock and Hardware on the team, the situation was an inconvenience, not a panic.

--- Come for a visit; Stay for a lifetime!

Lottie Kendall, Realtor®

Pacific Union International

CA DRE#10215160; 650-465-4547

Peninsula Living Business Page



Comment balloon 19 commentsLottie Kendall • October 11 2013 10:20PM


Good morning, Lottie... every real estate agent needs a good locksmith on his/her team....

Posted by Barbara Todaro, "Franklin MA Homes" (RE/MAX Executive Realty ) about 5 years ago

Hagop saved the day once again.  Wonderful to have such a connection with his company.

Posted by Roger D. Mucci, Lets shake things up at your home today! (Shaken...with a Twist 216.633.2092) about 5 years ago
Not fun - glad you had someone you could call quickly to resolve the problem.
Posted by Carol Zingone, Global Realtor in Jax Beach, FL - ABR, CRS, CIPS (Berkshire Hathaway Home Services Florida Network Realty) about 5 years ago
Those are panic moments. Not sure I would have had such great back-up. It's a testament to his customer service and something we would all be wise to remember.
Posted by Geri Sonkin, Long Island Real Estate & Staging Expert (Douglas Elliman Real Estate 516-457-7103) about 5 years ago

Barbara, isn't that the truth?

Roger, this could have turned ugly; it didn't, though

Posted by Lottie Kendall, Helping make your real estate dreams a reality (Compass) about 5 years ago

Carol, knowing who to call made all the difference

Geri, Hagop, of Dependable Lock and Hardware gives superb cusomer service. I'm so fortunate to have found him a few years ago.

Posted by Lottie Kendall, Helping make your real estate dreams a reality (Compass) about 5 years ago

Lottie~ We all need to have that team of professionals that we can count on!

Posted by Donna Foerster, Metro Denver Real Estate Agent (HomeSmart Realty Group) about 5 years ago

Lottie-It is great when you have pros you can depend on. Glad it all worked out well.

Posted by Sharon Lee, Retired and loving life (Sharon Lee's Virtual Assistance) about 5 years ago

It's nice to have reliable folks who can resolve issues like this so quickly.  This is one reason I teach my agents to have their supplier list handy at all times.

Posted by Bryan Robertson, Broker, Author, Speaker (Intero Real Estate) about 5 years ago

Like Barbara said: Every real estate agent needs a good locksmith on your team. You never know when the unexpected will happen. Glad everything worked out.

Posted by Lanre-"THE REAL ESTATE FARMER" Folayan, I don't make promises.I deliver results.SOLD HOMES (Keller Williams Select Realtors-Buy a home in Washington DC. Sell a home in Washington DC) about 5 years ago

Lottie, I've used the same locksmith for the past 10 years and he's saved the day more than once.

Posted by Nancy Laswick, Your REALTOR® For The Valley Of The Sun (United Real Estate) about 5 years ago

Donna -- where would we be without our fabulous service providers?

Sharon -- the lock worked flawlessly yesterday; all is well!

Bryan -- yep; we need that list handy

Posted by Lottie Kendall, Helping make your real estate dreams a reality (Compass) about 5 years ago

Thanks, Lanre -- if the lock had to break, Friday was a better time than Sunday morning!

Nancy, interesting how often we need to call for quick service, isn't it? I'm glad you have your team standing by.

Posted by Lottie Kendall, Helping make your real estate dreams a reality (Compass) about 5 years ago

Lottie, Things happen when you least expect them and that is why it is smart to have locksmiths, plumbers, electricians and handymen at the ready to make quick work of the problem. I hope you will get it sold quickly.

Posted by Debbie Reynolds, Your Dedicated Clarksville TN Real Estate Agent (Platinum Properties) about 5 years ago

Isn't that the truth, Debbie? (PS-we did get it sold quickly -- more about that later.)

Posted by Lottie Kendall, Helping make your real estate dreams a reality (Compass) about 5 years ago

Hi Lottie. We all need to have a good locksmith that we can call upon with short notice. I trust things will be going smoothly for you afterwards. BTW, I just came over after reading Debbie Subscriber List for Today, and wanted to introduce myself. Have a Wonderful Day!

Posted by Jerry Newman, Texas REALTOR, San Antonio Military Relocation (Brown Realty, 210-789-4216, about 5 years ago

Lottie: Yep, Murphy's Law. Never fails until it fails. And it is so important to have someone you can call who will drop everything and come to the rescue.

Posted by Hella Mitschke Rothwell, Hawaii & California Real Estate Broker ((831) 626-4000) about 5 years ago

Lottie, lucky you had a good locksmith that is willing to help when in a bind. 

Posted by Rebecca Gaujot, Realtor®, Lewisburg WV, the go to agent for all real estate (Vision Quest Realty, Martha Hilton, Broker) about 5 years ago

Hi Jerry - Debbie was very kind to mention me on her Saturday Subscriber list. Thanks for stopping by.

Hella, yes, it's so important to have a team on hand, ready to step in when necessary

Hi Rebecca - I was fortunate, but knew just who to call; I was also fortunate that this happened on a Friday, not Sunday morning!


Posted by Lottie Kendall, Helping make your real estate dreams a reality (Compass) about 5 years ago